Supervisor, Customer Service
3.
3 Pasco, WA Pasco, WA Full-time Full-time $79,064 - $91,030 a year $79,064 - $91,030 a year 3 days ago 3 days ago 3 days ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests - Handle and resolve customer complaints in a professional and timely manner - Process orders, returns, and exchanges accurately and efficiently - Maintain accurate customer records and update information as needed - Upsell products or services to customers when appropriate - Conduct outbound calls to follow up on customer inquiries or resolve issues - Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Previous experience in customer service or a related field is preferred - Excellent communication skills, both verbal and written - Ability to speak multiple languages is a plus - Strong sales skills and the ability to upsell products or services - Proficient in data entry and computer skills - Ability to analyze customer needs and provide appropriate solutions - Demonstrated ability to handle difficult customers with patience and professionalism - Knowledge of phone etiquette and customer service best practices - Ability to work in a fast-paced environment and handle multiple tasks simultaneously Please note that fluency in English is required for this position.
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Join our team today and be part of a dynamic and rewarding work environment.
Job Type:
Full-time Pay:
$79,064.
00 - $91,030.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Pasco, WA Pasco, WA Full-time Full-time $79,064 - $91,030 a year $79,064 - $91,030 a year 3 days ago 3 days ago 3 days ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests - Handle and resolve customer complaints in a professional and timely manner - Process orders, returns, and exchanges accurately and efficiently - Maintain accurate customer records and update information as needed - Upsell products or services to customers when appropriate - Conduct outbound calls to follow up on customer inquiries or resolve issues - Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Previous experience in customer service or a related field is preferred - Excellent communication skills, both verbal and written - Ability to speak multiple languages is a plus - Strong sales skills and the ability to upsell products or services - Proficient in data entry and computer skills - Ability to analyze customer needs and provide appropriate solutions - Demonstrated ability to handle difficult customers with patience and professionalism - Knowledge of phone etiquette and customer service best practices - Ability to work in a fast-paced environment and handle multiple tasks simultaneously Please note that fluency in English is required for this position.
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Join our team today and be part of a dynamic and rewarding work environment.
Job Type:
Full-time Pay:
$79,064.
00 - $91,030.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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